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客戶服務助理 Customer Service Assistant

全職 Full Time

汽車 Motor

Publication date:

January 7, 2025

About the Role


  • Independent, able to work under pressure and meet tight deadlines

  • Strrovide receptionist service including greeting customers, and handling general inquiries

  • Handle all incoming phone inquiries, email, and WhatsApp

  • Provide daily administrative and clerical support work to our team

  • Responsible for the end-to-end sales order fulfillment process from order receipt, and processing to delivery

  • Providing different support to the after-sales team aims to deliver the greatest service to customersong proficiency with MS Word, Excel, and Outlook.

  • Good command in English and Chinese.

Requirements

  • DSE/ HKCEE or above

  • 1 year or above working experience in Customer Service or related, experience in the automotive industry would be preferred

  • Customer services oriented with excellent customer service skills and communication skills

  • Independent, able to work under pressure and meet tight deadlines

  • Strong proficiency with MS Word, Excel, and Outlook.

  • Good command in English and Chinese.

Benefits

  • ‧Competitive salary package

  • ‧Various caring leave types

  • ‧Great learning and career development platform

  • ‧Excellent working environment

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