‧Understands automobiles by studying characteristics, capabilities, and features.
‧Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins.
‧Turns customers into buyers by matching them with their ideal car.
‧Qualifies buyers by understanding their requirements and interests and matching these interests to various car models.
‧Demonstrates vehicle features and takes customers on test drives.
‧Demonstrates automobiles by explaining warranties and services.
‧Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
‧Provides sales management information by completing reports.
‧Assists with the setup of the showroom and displays.
‧Direct report to Marketing director for daily operations in B2B apps and B2C online shop
‧Handle ECom operations, monitor sales and KPI performance
‧Manage and improve site to enhance user experience and maintain brand image.
‧Maintain and monitor all digital sales presence, e-POS and other omnichannel of the brand
‧Communicate effectively both internally and externally to meet customer needs and expectations
‧Consumers behavior to provide sales forecast, inventory planning, sales management reports, KPI analysis and recommendations
‧Developing marketing plans that set goals for increasing revenue, market share, and brand awareness in both B2B and B2C business
‧Identifying new business opportunities by researching new technologies, markets, and competitors
‧Conducting market research to identify potential opportunities for growth in existing markets or new markets
‧Designing advertising campaigns that create brand awareness, generate leads, and promote sales
‧Creating an effective store environment that will attract customers with visual appeal, comfort, and convenience
‧Meeting with store managers to discuss performance metrics and identify problem areas
‧Analyzing data to identify opportunities for increasing store traffic and sales
‧Developing and implementing marketing strategies to promote products or services in retail stores and wholesales business
‧Familiar with Luxury & Fashion products online sales on APP and Ecommerce environment in Hong Kong and China
‧Assist Manager to execute omni-channel marketing campaigns including but not limited to digital such as website, social media (FB, WeChat & RedBook, SEM, SEO, etc.)
‧Support the Sales & Operations team to implement digital marketing activities to grow members and achieve sales targets
‧Develop contents to maximize brand & awareness and drive conversion in different paid campaign platforms
‧Assist Manager to track and analyze ranking performance on an ongoing basis, and optimize SEO / SEM campaigns as necessary
‧Monitor, analyze, and prepare reports on marketing statistics such as ranking, traffic, conversion, and more
‧Explore testing solutions (AB test) to optimize user experience across user journey
‧Work closely with the team to plan and execute marketing strategies to align with business and branding objectives
‧Responsible for the operation and maintenance of the company’s social media platforms (Facebook, IG, etc.) and promotions
‧Manage and operate both B2B and B2C platforms include stores, online shop and Apps
‧Create and execute CRM plan across online and offline platforms
‧Generate concepts and coordinate with PR & Advertising agencies/production houses in production of marketing materials
‧Prepare press release, market research, product analysis and marketing reports
‧Liaise with vendors and other departments on product selection, catalogue and pricing
‧Monitor and review the performance of sales channels and implements appropriate strategies to achieve business targets